Refund and Returns Policy for GoPrinterShops

1. Returns
1.1 We accept returns within 7 days of delivery for most items, provided they are in new, unused condition, and in their original packaging.
1.2 Non-returnable items include:

  • Products that have been used, opened, or altered.
  • Custom or personalized items.
  • Digital products or software.
  • Clearance or final sale items.
    1.3 To initiate a return, please contact our customer service team at info@goprintershops.com with your order number and details of the product you wish to return.

2. Return Process
2.1 Once your return request is approved, you will receive instructions on how to return the item(s).
2.2 You are responsible for return shipping costs unless the return is due to an error on our part or a damaged/defective item.
2.3 We recommend using a trackable shipping method to ensure the safe return of your item(s). GoPrinterShops is not responsible for lost or damaged returns.

3. Refunds
3.1 Refunds will be issued to the original payment method once the returned item is received and inspected.
3.2 Refunds will be processed within 3 days of receiving the returned product.
3.3 Shipping costs are non-refundable, except in cases where the return is due to a defect or error on our part.

4. Damaged or Defective Items
4.1 If you receive a damaged or defective item, contact us immediately at info@goprintershops.com with details and photos of the damage.
4.2 We will either send a replacement or issue a full refund for the item, at our discretion.

5. Exchange Policy
5.1 We do not offer direct exchanges. If you need a different size, color, or model, please return the original item and place a new order.

6. Late or Missing Refunds
6.1 If you haven’t received your refund within the specified time frame, please check with your bank or credit card company, as there may be delays.
6.2 If you’ve done this and still haven’t received your refund, please contact us at info@goprintershops.com.

7. Contact Us
For any questions or concerns regarding returns and refunds, please reach out to us at:

GoPrinterShops
Email: info@goprintershops.com
Phone: 24/7 Support Service
Address: 251 Mercer St, New York, NY 10012, USA

Thank you for shopping with GoPrinterShops! We aim to make your return and refund process smooth and hassle-free.